Social networks allow people to connect with each other and have conversations on a wide variety of topics. However, users tend to connect with like-minded people and read agreeable information, a behavior that leads to group polarization. Motivated by this scenario, we study how to take advantage of partial homophily to suggest agreeable content to users authored by people with opposite views on sensitive issues. We introduce a paradigm to present a data portrait of users, in which their characterizing topics are visualized and their corresponding tweets are displayed using an organic design. Among their tweets we inject recommended tweets from other people considering their views on sensitive issues in addition to topical relevance, indirectly motivating connections between dissimilar people. To evaluate our approach, we present a case study on Twitter about a sensitive topic in Chile, where we estimate user stances for regular people and find intermediary topics.

In this chapter, concepts related to information and computation are reviewed in the context of human computation. A brief introduction to information theory and different types of computation is given. Two examples of human computation systems, online social networks and Wikipedia, are used to illustrate how these can be described and compared in terms of information and computation.